Thursday, June 18, 2009

A Requiem for Travel Guidebooks



Are the days of travel guidebooks over? Probably not yet, as some travelers still want the assurances and advice of a guidebook, but the internet is making deep inroads and printed travel guidebooks are quickly becoming an anachronism. I had never heard of Gary Arndt before today, but he's a retired American who made his money in computer work and online gaming, and then quit the job and started an around the world trip about 18 months ago. He's got a decent website about his travels, and fortunately he's also a decent writer. Here's his take on the death of travel guidebooks at Everything Everywhere.

You don’t need a guidebook to travel, and getting information online is better, cheaper, and more convenient than what you will find in a book.

Here is why:

Timeliness

I have used one guidebook on my trip. Prior to leaving, I purchased the Moon’s Guide to the South Pacific. The author, David Stanley, is probably one of the foremost authorities on travel in the South Pacific. He’s been traveling the region for decades and knows the area very well. I subscribe to his website to get news of the region.

Nonetheless, for reasons which were totally beyond his control, much of the information in the book regarding flights was out of date. Pacific Blue had canceled their flights to Tonga. Air Nauru no longer existed. Several other transportation issues made me have to change my plans based on information I got online or on the ground. The problem wasn’t with the author, it was with the medium. He is very diligent about providing updates to airlines on his website, but that same information might take years to make it to print.

The publication cycle for guidebooks means that the moment a new guidebook hits the shelf, the information is probably a year out of date. The schedule for putting out new editions can range from 1-5 years and for little visited places, perhaps even longer.

Sites such as Hostelworld.com will have much more timely information. You can usually find reviews from people who have stayed at the hostel within the last two weeks.

Transportation schedules are the things most likely to change. You can find up to date train information at Seat61.com. You can find up to date flight information at any number of flight sites like Expedia, Orbitz or Kayak. You can get bus schedules from most places you stay. I know here in SE Asia, bus schedules are easy to find at any hotel or hostel, and they will have the latest information.

Most places you will have an entire industry built around tourism. Most guidebook authors get their information about attractions by picking up brochures, and you can do the exact same thing when you are there. If attractions have been closed for any reason, you can more readily find that out online than in a guidebook.

Quality

To address the quality of the information you get from a guidebook, I will not even address the controversy surrounding guidebook author Thomas Kohnstamm and the allegations of fraud (because there really was no fraud). It isn’t necessary.

Leif’s main contention is that you don’t know what your source is online, but you do in a guidebook. I contend the exact opposite. I have no idea who most guidebook authors are and I have no idea what went into the research of the guidebook. I’m sure most guidebook authors are honest, but I’m equally sure that some aren’t. They might have fudged some information or taken freebies from hotel/restaurant owners. I have no way of knowing.

There is huge demand to be a guidebook writer, because of the glamor associated with travel writing. Most guidebook authors are paid very little, and are required to cover a lot of places in a short period of time. I met one guy who was working on the Australia book for Let’ Go. We were both in Coober Peady, SA. He was there for a day, and I was there for four days. We both had access to the same information. He was gathering up everything he could before he had to take off and go to the next place. I probably experienced more of Coober Peady, but I wasn’t trying to catalog as much information as I could.

Guidebooks are not reviews. Guidebook authors do not visit the vast majority of restaurants, hotels, and attractions they write about. They can’t tell if you if a place is good, just that it exists and contact info. If you want reviews of place, you have to go online. Do I trust the collective wisdom of hundreds and thousands of people, or a single person? I’ll take the mob. If a hotel is consistently getting rated poorly online, that is level of information you’ll never get from a book.

The mob also does a good job with sites like Wikitravel. I have personally updated some of the entries on the Solomon Island and East Timor, which I found to be out of date. You have no way of knowing that I was the person providing the information of course. Can wikis have incorrect information? Yes. So far, however, I’ve found them to be reliable. (Prediction, Lonely Planet or someone else will eventually use these user created information banks to gather information and publish books using this content, bypassing individual authors completely. This will totally remove biggest cost associated with information gathering.)

Most importantly, it really isn’t that hard to get information once you are at a location. The more popular the place is, the easier it is to get information. In somewhere like Bali, you will have people falling all over themselves give you brochures, which is the exact same information which goes into a guidebook.

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